May 1, 2023: Keep Your Medicaid

Now that the COVID-19 Public Health Emergency is over, Medical Assistance renewals are no longer automatic.

• Look for renewal papers in the mail from the County Assistance Office (CAO)
• Make sure the CAO knows your address. Call the Customer Service Center (215-560-­7226 in Philadelphia, 1-877-395-8930 outside Philadelphia) or use COMPASS (dhs.pa.gov/COMPASS) to check your address and report a new address.
• Report your language to the CAO. You can call the Customer Service Center to be sure they have the right "language code" for you, so they know which language they should use when communicating with you about your renewal.

Want to renew your Medical Assistance?

• Mail your renewal to or drop your renewal off at your CAO. Make a copy & keep a receipt if you can. A list of CAO names and addresses is available here: CAO Contact (pa.gov).
• Complete your renewal by phone: 1-866-550-4355, or
• Renew online at: dhs.pa.gov/COMPASS.